Hello,

Thank you very much for taking the time to share your experience with us and for your kind words.

We are delighted to hear that you had a very pleasant stay with us. It is wonderful to know that the gentleman who greeted you upon your arrival and departure was polite and helpful. We pride ourselves on providing exceptional customer service, and your feedback is greatly appreciated.

We are also pleased that you found your room to be lovely and comfortable. Our team works hard to ensure that our guests feel at home and enjoy their stay. Additionally, we are glad that you found our pricing to be excellent, as we strive to offer great value for our guests.

We look forward to welcoming you back in the future and hope to provide another wonderful experience.

Thank you again for your positive review and support.

Wishing you all the best and a pleasant day.
The Brit Hotel Caen Herouville Team

Good Morning,

Thank you for taking the time to share your experience. We are delighted to hear that, despite the restaurant being closed, you had a good stay and that our helpful staff contributed to your satisfaction.

Our restaurant is open from Monday to Thursday (evenings only). We hope this did not disrupt your stay too much.

We look forward to welcoming you again very soon and providing you with an even better experience.
The Brit Hotel Caen Hérouville Team

Good Morning,

Thank you very much for your enthusiastic feedback! We are delighted that you found our establishment ideal for a short stop.
We are pleased to hear your appreciation of our friendly staff, good food, and secure parking.

Regarding the breakfast hours, we apologize, but we can hardly modify them due to our team's schedule. However, for very early departures, we can prepare a breakfast tray for you the night before, which you can take to your room so you can still have breakfast before you leave.

We look forward to the pleasure of welcoming you again on your next visit.
Wishing you a pleasant day.

The Brit Hotel Caen Herouville Team

Good Morning,

Thank you very much for your positive feedback! We are delighted to hear that you found our reception staff welcoming, helpful, and friendly.
Ensuring our guests feel comfortable and well-cared for is our top priority, and it’s wonderful to know that you had a pleasant stay.

We’re also pleased to hear that you found the beds comfortable and that our team, provided good service.
Your kind words will be shared with them, as they will surely be encouraged by your appreciation.

We look forward to welcoming you back in the future. If there’s anything specific we can do to make your next stay even better, please do not hesitate to let us know.

Wishing you a pleasant day
The Brit Hotel Caen Herouville

Good Morning,
Thank you for your feedback. We are delighted to know that you have found our hotel very good value for a short stay.
Your satisfaction is important to us, and we hope to have the pleasure of welcoming you again during your next visit.
Wishing you a great day.
The Brit Hotel Caen Herouville Team

Good Morning,
We appreciate your feedback. We are delighted to hear that you found our staff very kind and appreciated their good English skills.
Hoping your race went well.
We look forward to welcoming you soon for another pleasant stay.
Wishing you a pleasant day
The Brit Hotel Caen Hérouville

Good Morning,
Thank you very much for your positive feedback.
We are delighted to know that you found our staff very helpful and polite. Your satisfaction is our priority, and we are happy that our team was able to meet your expectations.
It is a pleasure to welcome you and we hope to be able to do it again soon!
Wishing you a pleasant day
The Brit Hotel Caen Hérouville Team

Good morning,
Thank you for your comments. We are glad to hear that you had a very good stay, even if you found the room small.
We understand that more space would be important for a couple, and we appreciate your perspective.

Wishing you a pleasant day
Brit Hotel Caen Hérouville Team

Good Morning,
Thank you for your feedback. We're glad to hear that you found the bed comfortable and that you enjoyed your stay overall. However, we sincerely apologize for the noise issues you experienced. We understand how important a good night's sleep is, especially before an early start and a long journey. Your comments about the echoey corridors and loud doors are noted, and we will look into ways to improve the soundproofing in these areas. We appreciate your honesty and hope to provide a quieter experience on your next visit.
Wishing you a pleasant day
The Brit Hotel Caen Hérouville Team

Good morning,
Thank you for your comments. We are delighted to hear that you had a pleasant stay and that our staff is very polite.
We are also glad you enjoyed our location. We look forward to welcoming you again in the future
Wishing you a pleasant day and a good continuation
The Brit Hotel Caen Hérouville Team

Dear Lowes,

Thank you so much for taking the time to share your thoughts about your stay with us. We always appreciate feedback from our guests!

We understand that while your stay at our hotel was adequate. We strive to provide each guest with a comfortable and memorable stay, and we apologize if this was not the case for you. At our hotel, we place a high value on delivering exceptional service to each of our guests.

Thank you again for your feedback. We hope that you will consider visiting us again in the future!
Brit Hotel Caen Herouville

Bonjour,
Merci pour votre avis dans l'ensemble positif, nous sommes navrés que vous ayez rencontrés des problèmes avec nos oreillers.
Nous allons mettre en place la possibilité pour nos clients de demander à l'accueil des oreillers plus mou ou plus ferme.
N'hésitez pas a demander à l'accueil lors d'un prochain séjour dans notre établissement
Bonne journée et bonne continuation à vous
Brit Hotel Caen Hérouville